Document Details

Document Type : Thesis 
Document Title :
The Design of a Context Aware Mobile Government E-Services
تصميم خدمات حكومية إلكترونية عبر الجوال متكيفة مع حالة المستخدم
 
Subject : Faculty of Computing and Information Technology 
Document Language : Arabic 
Abstract : The past couple of years witnessed an increase in the use of smart phones and their applications for different purposes. The "always on" nature of mobile phones, the ability to communicate anytime from anywhere and continuously increasing set of support features predestine these devices for M-Government purposes. Due to the intensive use of mobile devices and variable context of use, a mobile website user interface with a good user experience is in urgent need. The objective of this research was to compare the user experience of a proposed mobile version of a local government website (PME) developed using mobile design guidelines taking into account the context of use with two other mobile versions of the same website developed using two mobile web builder tools. The most important step in this research was identifying guidelines for designing the government mobile website version, which was challenging due to the literature lacking of research on designing M-Government websites taking into account context of use. After going through a process of review and filtration from all the guidelines collected, a set of fifty-nine guidelines in different categories corresponding to the most important requirements was identified. For the purpose of this research, many popular mobile builder tools were analyzed and compared to find the most efficient tools on the market. Results of user testing of the three versions shows that there are statistically significant differences between the mobile version of the website developed by using mobile design guidelines and the websites that were developed by using mobile website builder tools for each task given to users during usability testing. In addition, there are statistically significant differences between the users’ performance on the proposed version of the PME website and the websites that were developed by using mobile website builder tools when the order of testing of the three versions was interchanged. 
Supervisor : Dr.Hana Abdullah AlNuaim 
Thesis Type : Master Thesis 
Publishing Year : 1435 AH
2014 AD 
Added Date : Thursday, December 18, 2014 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
لولوه محمد الحريقيAl-Harigy, Lulwah MohammedResearcherMaster 

Files

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 37668.pdf pdf 

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